Texas Credit Benchmark (“we”, “our”, or “us”) is committed to protecting the privacy and security of our customers’ personal information in compliance with U.S. federal and state privacy laws, including the Gramm-Leach-Bliley Act (GLBA) and applicable state-level data protection acts.
This Privacy Policy explains how we collect, use, share, and safeguard your personal and financial information.
1. Information We Collect
We may collect the following categories of information:
Personal Information: Full name, address, email, phone number, Social Security Number (SSN) or Tax ID
Banking Information: Account numbers, balances, transaction records
Login Information: IP address, login time, device details
Customer Support Data: Messages sent through contact forms or email
We collect this data when you:
Open an account or register on our website
Conduct financial transactions
Use support or contact services
Browse or interact with our site/app
2. How We Use Your Information
Your information may be used to:
Open and manage your banking accounts
Verify your identity and protect against fraud
Process financial transactions
Respond to inquiries or service requests
Maintain account and security logs
Comply with federal and state regulations
3. Data Security Practices
We use administrative, physical, and technical safeguards to secure your data:
End-to-end encryption
Two-factor authentication (2FA)
Secure data storage and firewalls
Employee access control and monitoring
We comply with GLBA’s Safeguards Rule for financial institutions in the U.S.
4. Sharing of Information
We do not sell your personal information. We may share your data only in the following cases:
With federal or state authorities as required by law
With trusted third-party vendors (for payment processing, compliance, etc.)
With fraud prevention or identity verification services
As required by court orders or legal investigations
All third-party vendors are contractually bound to follow data protection standards under U.S. law.
5. Your Rights (Under U.S. Law)
Depending on your U.S. state of residence (e.g. California, Texas), you may have the right to:
Request access to the personal data we hold about you
Request correction or deletion of your data (subject to banking laws)
Opt out of data sharing for non-essential marketing
You may control cookies via your browser settings.
7. Children’s Privacy
We do not knowingly collect or store information from children under the age of 13, in accordance with the Children’s Online Privacy Protection Act (COPPA).
8. Contact Us
For privacy-related questions, requests, or complaints, contact: